ChatGPT Enterprise Overview


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ChatGPT Enterprise

ChatGPT Enterprise at the University of Maryland empowers our faculty, staff, and students with the most advanced AI technology available from OpenAI. It offers significant advantages over ChatGPT Plus, including unlimited, high-speed access to the latest services, enterprise-grade security, up to twice the speed, and no usage limits. This ensures all data is fully encrypted and protected while delivering faster response times and priority access to new features. Whether you’re analyzing complex datasets, generating content, or optimizing workflows, ChatGPT Enterprise at UMD is designed to help our community excel in an increasingly digital world.

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Benefits of ChatGPT Enterprise

ChatGPT Enterprise offers enterprise-grade security and privacy, plus unlimited access to the most powerful version of ChatGPT. ChatGPT Enterprise features overview:

Additional details are provided below.

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Usage of @umd.edu email address

@umd.edu email addresses can only be used with ChatGPT Enterprise. Personal purchases of ChatGPT Plus, Teams, or Pro must use non-university email addresses.

To protect university data and comply with UMD's Acceptable Use Policy, community members must only use @umd.edu email accounts for university business. ChatGPT Enterprise ensures no training on your business data or conversations, while Plus, Teams, and Pro may use data for model training purposes. For ChatGPT Plus, Pro, or Teams purchased for individual use with a personal credit card, use a personal email account to sign up. 

Other advantages of ChatGPT Enterprise including enhanced security and privacy, performance and access, and management and customization are listed in the Advantages of ChatGPT Enterprise section below.

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Account management

Email address restriction: OpenAI does not allow email address changes once an account is created.

Accidental personal accounts: If you created a personal account with your @umd.edu address, you can either:

  1. Cancel the account and create a new one with a non-university email address
  2. Request a ChatGPT Enterprise license and migrate according to migration rules

Compliance reviews: The university periodically reviews @umd.edu accounts to ensure proper Enterprise usage. Non-Enterprise accounts will be transitioned to Enterprise or canceled based on user preference.

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Request an account

To request a ChatGPT Enterprise account, please complete the ChatGPT Enterprise License Request form.

NOTE: If you need to use the API, please refer to our knowledge article, Use the API for Chat GPT. Using the API does not require filling out the ServiceNow form or purchasing a monthly license.

Login

Use your university email address in the main email login box at ChatGPT. You will be redirected to CAS to log in or you can choose UMD SSO.

Provisioning

DIT's Software Licensing team will provision the license.

Billing

Software Licensing will transfer funds from your KFS billing account at the end of the month. They will bill your account $30 dollars per month per user.

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Migrate data from Plus/Team to ChatGPT Enterprise

NOTE: If you have issued API keys with Teams/Plus, they should be re-issued before migration. 

  1. Accept the ChatGPT Enterprise Invitation.
  2. Log in to your current account.
  3. Click on the UMD symbol in the top right to navigate to your Profile menu.
  4. Click Settings.
  5. Click Data Controls.
  6. Click Merge data from your personal workspace.
    • This will initiate the migration process, moving all your existing chat history, GPTs, and other data to the Enterprise workspace.
  7. Follow the prompts to confirm the migration.

CRITICAL: Time-sensitive data export

Your export link expires in 24 hours. After this window, your data will be permanently lost as OpenAI maintains no backups.

Action required: Download your data immediately using the link provided in your email.

Reference: How do I export my ChatGPT history and data?

NOTE:

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Connectors for enhanced productivity

ChatGPT Enterprise integrates university data sources directly into AI workflows through powerful connectors. Access real-time institutional content for enhanced collaboration and decision-making across campus operations.

Available connectors: SharePoint, Dropbox, Box, Google Drive, Outlook, Teams, Gmail, Google Calendar, GitHub, Linear, and HubSpot provide seamless university resource access. Custom connectors support any institutional data source via Model Context Protocol servers.

Setup and usage: For detailed instructions on authenticating and using connectors, visit OpenAI's Connectors Guide.

Data classification warning: While ChatGPT Enterprise supports Level 3 data, exercise caution with custom connectors or any connectors that write data to external systems. Verify that destination systems support appropriate data classification levels before enabling connectors that could transmit sensitive information. Consult the UMD Data Classification Standard for guidance.

Key benefits: Instant document retrieval, cross-platform information synthesis, and automated report generation using real university data. Connectors respect existing permissions, ensuring secure access to authorized content only.

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Advantages of ChatGPT Enterprise

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UMD settings for ChatGPT Enterprise

The following settings are configured on our UMD ChatGPT Enterprise Instance.

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Cancel an account

Send the request to software-licensing@umd.edu to create a Service Now ticket. Include the directory IDs of the people who will be removed. The request can come from the original license requestor or the person holding the license.

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Resources

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