Manually Install Eduroam Certificate


When the Division of IT updates the security certificate for eduroam, users must install or accept the new certificate in order to connect to eduroam. Some devices may present you with a security message, others may simply be unable to connect. We recommend telling your devices to forget the eduroam network and then follow the steps below. If you prefer the streamlined device-specific method, visit the article about connecting to eduroam.

NOTE: iPhone and iPad users have to use Safari to download the SecureW2 certificate as other browsers (non-Safari) are incompatible.

  1. Visit SecureW2
  2. Select Non-specific OS under the Select your device drop-down menu.
    SecureW2 site. Select your device, Non-specifc OS.
  3. Download the certificate onto your device, then connect to eduroam with the settings provided on the page. 

NOTE:  If you have tried the above steps and your device fails to connect to eduroam, please forget eduroam and uninstall SecureW2. Now reinstall SecureW2 by going clicking this SecureW2 link. If there are still any issues, contact the Service Desk.