Meeting Your Technology-Related Needs

Table of contents

I need access to a laptop

Terrapin Tech no longer offers Dell or Apple products for sale.

For a short-term laptop rental for departmental use, visit Laptop Rental. The laptop rental program is only available to faculty and staff. For more information, see the Changes to DIT Computer Sales and Repair Services page.


I need access to software or hardware

For software licenses, visit TERPware to access many software packages available at no additional cost for University of Maryland, College Park students, faculty, and staff. Popular products like Microsoft Office, Adobe Creative Cloud, and more are available for institutional, work-at-home, and personal use. The DIT Service Catalog can also be a helpful resource if you are looking for computing solutions provided to the UMD community.

For discipline-specific software (different than the options offered by the Division of IT on TERPware) or hardware, see Recommended Computer Specifications by School or contact your department/college IT support office.


I need to access the Libraries' course reserves and interlibrary loan services

To support online learning and remote research, the Libraries' course reserves and interlibrary loan services can be used online. Please note there may be delays in turnaround times due to limited staff, so we encourage everyone to request electronic resources whenever possible.


I need help with online meetings, office hours, calls, and chat

To support online teaching, learning, and remote work, the Division of IT offers and supports the following tools:


I need help with accommodations or adaptive technology

Students may request accommodations or adaptive technology through the Accessibility and Disability Service (ADS). University employees with disabilities experiencing challenges with completing their job duties while teleworking (that is, inability to use technology, not having the needed adaptive technology, software, or hardware, and so on) may seek assistance from these UMD offices:


I have questions about HIPAA and the use of information technology systems at UMD

We have created a guide about the Health Insurance Portability and Accountability Act (HIPAA) for informational purposes only. This guide about the Health Insurance Portability and Accountability Act (HIPAA) is for informational purposes only and is not intended as legal advice. If you have questions, contact the UMD Office of General Counsel


I still have an unmet need for technology

Please contact the Service Desk if you have any questions.