Reset voicemail PIN


Issue

I need to reset the voicemail PIN on my Cisco IP phone.

Environment

Telephone and Voicemail (Cisco)

Resolution

  1. Go to the Pinnacle site.
  2. Select Phone Pin / Password Reset in the sidebar. The Name Changes or Voicemail Pin / Password Reset form will display.
  3. Complete the form with your information as the "New User" and select Voicemail Pin / Password Reset as the Type of Request.
  4. Select Submit.

A representative will inform you once the PIN is reset.