Issue
I need to reset the voicemail PIN on my Cisco IP phone.
Environment
Telephone and Voicemail (Cisco)
Resolution
- Go to the Pinnacle site.
- Select Phone Pin / Password Reset in the sidebar. The Name Changes or Voicemail Pin / Password Reset form will display.
- Complete the form with your information as the "New User" and select Voicemail Pin / Password Reset as the Type of Request.
- Select Submit.
A representative will inform you once the PIN is reset.