Global Protect is unable to connect. This also can be used to troubleshoot GlobalProtect issues.
- Click on GlobalProtect
- In the upper right corner, select the menu button (3 horizontal lines)
- Click Settings
- Under Portals, select each address individually and then select Delete
- Close the GlobalProtect Settings menu
Open GlobalProtect again and enter the portal address access.umd.edu and continue with the login process.
The portal address may have been mistyped or entered incorrectly.