Softphone (Jabber) request


Issue

How to obtain Jabber or a Softphone.

Environment

Faculty and Staff phone system.

Resolution

Visit the Softphone Service Request catalog item.

The Softphone mode is simply an additional feature of the Cisco Jabber service. Using the softphone feature, you can use your computer to place and receive calls and video calls directly from your computer with no need for a physical desk phone. The softphone feature is available on PC, Mac, and mobile devices.