Unable to log into TerpConnect/Glue Activation Page


Issue

When attempting to log into the service activation page at https://cgi.oit.umd.edu/cgi-bin/account/activation.cgi you receive the error message "Directory ID or Password is incorrect."
 

Resolution

Make sure you are logging in with your Directory ID (e.g. the first part of your email address) and not your 9-digit U ID number.

Cause

The service activation page does not use the standard single sign-on for authentication, and does not accept a U ID.