TerpConnect File Manager Downloading Issue


Issue

When I try to download some files in my personal directory folder, I get redirected to an error page that says "This page isn't working. dav.tercnnect.umd.edu is currently unable to handle this request. HTTP ERROR 500.

Environment

TerpConnect, GRACE

Resolution

Grace classes expire and get purged. Students need to copy files out of class directories at the end of the semester. Backups for classes are deleted after a given time.

Cause

Grace class directory had been systematically deleted after the class had concluded.