This is only for members of the University of Maryland community, users outside of UMD please contact FireEye support directly.
In certain circumstances FireEye may mark a program as malicious and quarantine a file for a program that is not malicious. For example, many third party software update functions behave similarly to malware that is attempting to modify a program.
If this happens you can reach out to the Division of IT Security Consulting group who can mark the program as a false positive and have any quarantined files restored. FireEye's default procedure is to quarantine a file and not delete it.
Send an email with the following information to ITSec-Consulting@umd.edu.