CUIE SLA Template and Billing Information

The SLA will be reviewed and updated to reflect the needs of the Principal Investigator and signed by all relevant parties prior to the initiation of the project, team, and accounts in the CUI Environment. 

Billing Invoices will be generated by the Research Technology team at the start of project initiation and delivered by the DIT Business Office to the appropriate billing coordinator for the project. 

At the end of the SLA term, the requirements and pricing will be reset according to the most up to date needs, service specifications, and pricing.