Remote Support sessions provide IT Support personnel the capability to interact with customers to resolve most issues relating to operating systems and application support.
Certain student, faculty and staff information and privacy are protected by federal, state and other laws. Be sure you are meeting legal standards when using UMD audiovisual recording systems. Learn how to protect yourself and other UMD community members by reading this article on how to protect student privacy and personally-Identifiable Information in UMD audiovisual recording systems.
For more detailed instructions for how to connect to Windows, Mac, Android, or iOS, visit Requesting or giving remote control.