LockDown Browser Freezing or Requiring a Second Download

Typical things that might cause LBD to freeze

Several things can cause LockDown Browser (LDB) to freeze. These occurrences are more likely as demand on the internet and local wireless capacity has escalated and students are no longer taking ELMS-Canvas quizzes in University of Maryland classrooms or computer labs.

Prompt to download LockDown Browser while already downloaded

Steps to avoid this include:

The University of Maryland cannot troubleshoot these issues for you. You can get support from the Respondus website directly.