Decommissioning Warehouse on the Web (WOW) Server


Note: The information in this article was sent to WOW users on December 20, 2019.  See Pre-Built Report Access Request for the Data Warehouse for replacement reporting options. 

In this article

Warehouse on the Web (WOW) will become unavailable on January 9, 2020 due to significant cybersecurity risks.

Why does this need to be done ASAP?

Microsoft and Oracle, respectively, stopped releasing updates for Windows Server 2008 R2 and the Hyperion reporting system. Maintaining WOW operations moving forward will impart vulnerabilities to institutional data, creating potential undesirable risks that could ultimately result in a loss of federal funding, civil and criminal penalties and adverse impacts on the University of Maryland's mission, safety, finances or reputation.

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What is the impact for those using the WOW system?

Users will no longer be able to access WOW reports beginning January 9, 2020.

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What is the replacement?

Academic and administrative units that offer WOW reports have been working for the past several months to rebuild reports by using available web-based tools, including Tableau, SAS Visual Analytics and Jaspersoft. Where to find reports compiles information about the web-based tool(s) adopted by different units. Individual departments will provide information to authorized users about the availability of their reports in a new tool.

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What do I do if my department still offers WOW reports that users need to view?

The Office of Institutional Research, Planning, and Assessment (IRPA) has been collaborating with units to plan the migration of WOW reports to a different web-based tool since August 2019. Those with outstanding concerns should email reportsupport@umd.edu.

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Can I still use my Hyperion Studio desktop client?

Users may continue to query university databases using Hyperion Studio. However, as of February 1, 2020, the Division of Information Technology will no longer provide Service Desk support for this software. This includes updating the OCE connection files that Hyperion Studio uses to connect to databases.

The preferred enterprise solution for querying university databases is SAS Enterprise Guide. The university's Decision Support team provides training and support for SAS. Other querying tools may be used, but institutional support is limited to SAS only.

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How do I request access and training for SAS Enterprise Guide?

All employees with access to the university's data warehouse now have access to SAS Enterprise Guide and to an online training course developed especially for UMD users. New data warehouse users will be granted access to SAS Enterprise Guide and training resources automatically when database access is granted. Please contact reportsupport@umd.edu to obtain information on how to begin using SAS Enterprise Guide.

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Who should I contact with questions?

If you have any questions, please email reportsupport@umd.edu.

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