Reviewing Images in the Knowledge Base

In this article

Removing images

If there is only one image in an article, more leniency can be applied. There shouldn't be more than one image per-section unless is pertinent. These things should be considered when removing images:

Contacting the Content Owner

Try to recreate the image if you have access and it is not too time-consuming. You may need to request that the content owner recreate the image if:

Removing attachments

Rarely is necessary to upload images as attachments. It is also not recommended to use the show attachments option. When this happens: 

When to correct images

It is very common for screenshots to include completely unnecessary elements like the website headers or other elements of a page's layout. These things change frequently and can cause confusion about the validity of otherwise relevant images. Here are things to consider when deciding about editing an image:

Editing images

  1. Download the image.
    • Directly from the article if it is large enough (drag to desktop or right click to save as).
    • From the Image library.
  2. Make your edits
    • Most edits (like cropping, highlighting, and removing names) can be made in an OS default editor like Preview on MacOS and Paint on Windows.
    • Jing is a popular alternative.
    • Photoshop is also available to the UMD community.
  3. Save the file with a new name.
    • The file name should combine the service or software and the action or screen.
    • Example: AdobeEnterpriseSelection (this can be easily searched).

Uploading and adding images to articles

Step-by-step instructions for uploading and adding images to an article can be found in the images section of the Knowledge Management Style Guide.