Campus Reports is a reporting service available at reports.umd.edu. Reports are available through the Tableau platform. If you are unable to access Campus Reports, follow these steps to troubleshoot your issue.
There are three user types for Campus Reports.
Depending on your user type, you may have access to some reports and not others.
Public user - does not require you to log in or use the virtual private network (VPN) to access reports. However, you will have limited access to reports.
Faculty and staff - user types have access to Tableau and SAS reporting.
Faculty, staff or student - you must log into the virtual private network (VPN) using the UMaccess-MFA group. Other VPN profiles will not work. You must also Authenticate With Multi-Factor Authentication (MFA).
Verify that the Campus Reports portal is available by opening a browser and going to the URL reports.umd.edu.
If the site is non-responsive, Service Desk agents should open an Incident and escalate to dit-aa-system-administrators ServiceNow group.
If reports.umd.edu is available, follow the steps in the section below, Are you able to log in?
If you are an active employee and the Campus Reports site is available, follow these steps to troubleshoot your log in.