Cisco IP Phones make it easy for you to access and manage your contacts. You can access and manage your contacts from your Cisco Phone using the UMD Directory or a Personal Directory.
The UMD Directory is linked to the university's Active Directory and contains contact information for all current faculty and staff.
The Personal Directory is a private directory that is linked to your Cisco Phone account and contains a list of your personal external and internal contacts.
You can easily access your contacts with the UMD or Personal Directory via your Cisco IP Phone, and you can add and manage contacts in your Personal Directory using either your Cisco Phone or the Cisco Self-Care Portal.
Cisco IP Phones provide easy access to Contacts in the form of the Contacts button. By pressing the Contacts button on your Cisco phone, you can open a menu on the IP Phone display that will allow you to navigate the UMD Directory and your Personal Directory.
To learn how to access contacts from your Cisco IP Phone, follow the steps listed below:
Your Cisco IP Phone is pre-loaded with contacts from the UMD Directory, but you can set up a Personal Directory that contains a list of your personal contacts.
You can set up your personal directory from the Cisco Self-Care Portal. To learn how to set up a personal directory, follow the steps listed below:
You may be required to log into the Central Authentication Service (CAS) and authenticate through UMD Multi-factor Authentication to verify your identity. |
Before you set up a personal directory, you will need to create a Phone Services Personal Identification Number (PIN) to protect your personal directory. This PIN is used for Extension Mobility, Self-Provisioning and other IP phone services. You can create your Phone Services PIN in the General Settings menu. |
The new PIN must be between 6 and 128 numbers long, despite the page saying between 1 and 128. The PIN can only contain numbers, it cannot contain spaces, letters, or special characters. |
If you manage multiple phones, you will need to select the phone that will house the personal directory. You can select the desired phone or device from the My Phones list under the Phones tab by clicking and highlighting the desired phone or device. |
You can manage contacts in your Personal Directory from your Cisco Phone. You may need to sign into your personal directory before managing your contacts.
To learn how to log into your personal directory, follow the steps listed below:
You can add contacts to your Personal Directory from your Cisco Phone.
To learn how to add contacts to your personal directory, follow the steps listed below:
You can search for contacts in your Personal Directory from your Cisco Phone.
To learn how to search for contacts in your Personal Directory, follow the steps listed below:
You can edit entries in your Personal Directory from your Cisco Phone.
To learn how to edit entries in your Personal Directory, follow the steps listed below:
You can delete entries from your Personal Directory from your Cisco Phone.
To learn how to edit entries in your Personal Directory, follow the steps listed below:
You can dial a contact from your Personal Directory from your Cisco Phone.
To learn how to dial a contact from your personal directory, follow the steps listed below:
Contact the Service Desk at itsupport@umd.edu or 301.405.1500 for assistance.