Delegation in ServiceNow

Follow the steps below to make someone your delegate in ServiceNow.

  1. Go to your Profile in ServiceNow.
    Select 'Profile' in the drop-down menu below your name in ServiceNow.
  2. Scroll to the Delegates menu bar at the bottom of the page and click New.
    Select New
  3. Enter a Start and End Date, then select a Delegate using the search bar. Click Submit
    The user filling in the Start and End date fields in the delegate creation menu.
  4. The delegate should appear.
    Delegates bar with the user's delegates displayed.
  5. To see if you are delegated by someone else, select the second Delegates tab (it should say Delegate=<your name> next to the filter icon).