Accessing and Listening to Cisco Voicemail Over the Phone


In this article

Voicemail indicators

When you receive a new voicemail message, you will notice the following message indicators:

Top

Access your voicemail from your Cisco phone

Press the Messages button and follow the voice prompts. You will need your Voicemail PIN. Your PIN is initially set to 20742. Enter it, then press # (pound).
See Reset Your Voicemail Pin if you need to reset your pin.

Top

Access your voicemail from another phone

  1. Dial 301 405 5100, and press star (*).
  2. Enter your 5-digit extension (this is your Voicemail ID) and press pound (#).
  3. Enter your Voicemail PIN and press pound (#). You can also enter the ID and PIN of another voicemail box you own, if needed.

Top

Manage your voicemail over the phone, after you login

Check New Messages Press 1
Send a Messages Press 2
Review Old Messages Press 3
Change Pin Press 4, then 3, and then 1
Change Recorded Name Press 4, then 3 and then 2
Configure Greetings Press 4 and then 1
Configure Message Settings Press 4 and then 2

Top

Listen to your voicemail over the phone

Repeat a Message Press 1
Save a Message Press 2
Delete a Message Press 3
Slow down a Message Press 4
Forward a Message Press 5
Speed up a message Press 6
Go back to previous message Press 7
Pause the Message Press 8

Top

Manage a message after listening

Repeat a Message Press 1
Save a Message Press 2
Delete a Message Press 3
Reply to a Message Press 4
Forward a Message Press 5
Mark a message as new Press 6
Go back to previous message Press 7
Message Properties Press 9

Top

Get your voicemail without using a phone

Top