Google Groups that use collaborative inboxes often use these inboxes to receive questions. Collaborative inboxes allow a member of the Group to respond to submitted questions on behalf of the Group.
NOTE: To learn more about collaborative inboxes, view the How to Use Collaborative Inboxes in UMD Google: a Better Way to Share Mail article.
A Group can also be used to send a message directly to any individual. To learn how to use a Google Group to send a message to an individual not in the group, follow the steps listed below.