Add an Additional Email Address to a University of Maryland Box Account


In alignment with Box Best Practices, UMD strongly advises against linking a UMD email address to a personal Box account. It's important for account support and password resets, which require you to receive emails, to use an email address that you have control over and will continue to receive emails from. While Box does allow customers to add multiple email addresses to their accounts to receive notifications across various email clients, it's crucial to ensure that your account remains secure and independent by using an appropriate email address.

Add an additional email address to a University of Maryland Box account

  1. From the All Files and Folder tab of the Box User Homepage, click the Gear icon in the top right corner to activate the drop-down menu.
  2. Click Account Settings to open the Account Settings window.
  3. Click the Account tab and scroll to the Login and Email Addresses section.
    • The primary email address associated with the account should be displayed and listed as Primary.
  4. To add an additional email address, click the Add More Emails link to open the Add More Emails field.
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  5. Enter the additional email address into the Add More Emails field and then click Save.
  6. A confirmation email will be sent to the newly added email address. Open the email from the appropriate inbox and click the confirm email link or the Verify Your Email button at the bottom right to verify the additional email.
  7. Another email will be sent confirming the addition of a new email address after email verification is complete.
  8. Return to the Box Account Settings tab, to ensure that the additional email has been added successfully. If the email address has been added successfully, a Remove option will appear next to the newly added email address. To remove an additional email address from the account, click Remove.
    Box Email Make Primary or Remove
  9. If an additional email address is removed from the account, a notification will appear at the top of the Account Settings tab that johndoe@umd.edu has been removed from your account.
  10. An email will be sent to the primary account confirming the action.