If you do not know your Directory passphrase, view Use a Verified Phone Number for Forgotten Passphrase. If a recovery phone is not set, see Add a Verified Phone for Directory ID Passphrase Resets.
If you know your Directory passphrase and wish to change it, follow the steps below.
- In your browser, go to Passphrase Management. While you work through the Directory ID pages, do not click the back button on the browser window.
- Under Update Passphrase section, enter your current passphrase then enter the passphrase you wish to use in the New Passphrase field. Re-enter the new passphrase in the Confirm New Passphrase field
- Click Update Passphrase.
Contact the IT Service Desk if there are issue resetting your password.