Service Desk Hours and Contact Information
The IT Service Desk provides support to faculty, staff, and students. To report a problem, we encourage you to send an email to email@example.com or Report an Issue with the Service Desk.
NOTE: For DIT's Winter Session service hours, See Winter Session 2023 Service Modifications.
Phone: 301.405.1500, firstname.lastname@example.org
Telephone support hours: Monday-Thursday 8 a.m.-10 p.m., Friday 8 a.m.-6 p.m., Weekend 12 p.m.-4:00 p.m.
Live Chat and email hours: Monday-Thursday 8 a.m.-10 p.m., Friday 8 a.m.-6 p.m., Weekend 12 p.m.-4:00 p.m.
Terrapin Tech (Computer sales and support)
Phone: 301.314.7000, email@example.com
Located on the ground floor of the Edward St. John Learning and Teaching Center (ESJ).
Monday-Thursday, 8:30 a.m.-10 p.m.
Friday, 8:30 a.m.-6 p.m.
Sunday, 12 p.m.-10 p.m.
Campus Information Services
Telephone support hours: Monday-Thursday 8 a.m.-10 p.m., Friday 8 a.m.-6 p.m.
Phone: 301.405.2500, firstname.lastname@example.org
Monday-Thursday 7:30 a.m.-10 p.m., Friday 7:30 a.m.-5 p.m.
- To learn about drop-in webinars and making appointments for 1:1 consultations, see Keep Teaching.
- For student resources for learning remotely, see Keep Learning.
- For information about resources to support working remotely, see Keep Working @UMD.