Service Desk Hours and Contact Information
The IT Service Desk provides support to faculty, staff, and students. To report a problem, we encourage you to send an email to firstname.lastname@example.org or Report an Issue with the Service Desk.
NOTE: For DIT's July 4 holiday hours, See Independence Day 2022 Service Modifications.
NOTE: For DIT's Summer hours, see Summer 2022 Service Modifications.
Phone: 301.405.1500, email@example.com
Telephone support hours: Monday-Thursday 8 a.m.-10 p.m., Friday 8 a.m.-6 p.m., Weekend 12 p.m.-4:00 p.m.
Live Chat and email hours: Monday-Thursday 8 a.m.-10 p.m., Friday 8 a.m.-6 p.m., Weekend 12 p.m.-4:00 p.m.
Terrapin Tech (Computer sales and support)
Phone: 301.314.7000, firstname.lastname@example.org
Located in McKeldin Library (MCK), Room 1221.
Monday-Thursday, 8:30 a.m.-10 p.m.
Friday, 8:30 a.m.-6 p.m.
Sunday, 12 p.m.-10 p.m.
Campus Information Services
Telephone support hours: Monday-Thursday 8 a.m.-10 p.m., Friday 8 a.m.-6 p.m.
Phone: 301.405.2500, email@example.com
Monday-Thursday 7:30 a.m.-10 p.m., Friday 7:30 a.m.-5 p.m.
- To learn about drop-in webinars and making appointments for 1:1 consultations, see Keep Teaching.
- For student resources for learning remotely, see Keep Learning.
- For information about resources to support working remotely, see Keep Working @UMD.