Perplexity AI Frequently Asked Questions


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What is Perplexity AI and how does it work?

Perplexity AI is an answer engine that combines AI reasoning with live web results. When you ask a question, it searches reliable sources, summarizes key findings, and cites them directly in its response. This makes it more transparent and verifiable than traditional chatbots.

Want a deeper look at how Perplexity finds and cites information? Explore how Perplexity AI works.

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What features come with Perplexity Pro?

Perplexity Pro unlocks:

Compare what’s included with each plan, from Labs access to image generation. See the latest Perplexity Pro and Max features.

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Which AI models are available in Perplexity?

Perplexity supports multiple AI models, including its in-house Sonar model and advanced external LLMs available to Pro users. You can switch models or reasoning modes (e.g., Deep Research, Learn Step-by-step) fly typing / in the input section or using the plus icon.

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Can Perplexity generate images?

Yes. Perplexity Pro includes AI image generation. The feature can be used directly within Threads or via Labs integrations.

Curious about creating visuals? Read about generating images and videos in Perplexity.

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What are Threads, and can I share them?

Threads are contextual chat sessions that retain conversation history. You can share them using the Share button, which creates a link for others in the organization to view your research or answers.

Want to share your conversation or research? Learn how to share Threads in Perplexity.

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What are Spaces, and how do they differ from Collections?

Spaces are collaborative workspaces for organizing your research, saving queries, and working with others. They replaced Collections and now include templates for quickly starting new projects or knowledge bases.

Organize your research or collaborate in real time. Explore Spaces and the templates gallery.

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What types of files can I upload?

You can upload:

Perplexity automatically extracts relevant data from uploads to help answer your question accurately.

Upload text, images, or even videos for contextual analysis. Check supported file types and upload tips.

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How are chats migrated?

Previous personal accounts using @umd.edu email addresses will have their chats/threads migrated to the Enterprise Pro organization for UMD.

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What are the limits for image generation?

The University Enterprise Pro plan shares similar limits with the Individual Pro plan. For the most up-to-date figures please visit the Perplexity pricing page for details.

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What are the limits for Deep Research?

The University Enterprise Pro plan shares similar limits with the Individual Pro plan. For the most up-to-dat figures please visit the Perplexity pricing page for details.

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How does the usage cycle reset work?

Most limits are refreshed on either a 7-day rolling basis (file uploads and pro queries) or a 30-day rolling basis (deep research, asset generation and video generation). This usually means 7 days or 30 days after the quota was used up, or the length of time for the aggregate usage within the tracking window to fall below the limit.

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