Email Messages Frequently Reported as Spam or Phishing That Are Legitimate UMD Services


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Often, emails users send to spam@umd.edu for investigation are affiliated with services used by departments at UMD. Here is a list of some of the more recently reported emails that have ties to legitimate use at the University. Remember to use caution when reviewing and responding to email requests. Make sure the email address aligns with the sender name. Hover over links to view the URL before clicking, be cautious of QR code scan requests and forward to spam@umd.edu with a copy of the email headers if you would like DIT Security to investigate. Please refer to Send Email Headers when Reporting Spam or Phishing Attempts to learn how to retrieve the email header.

BMO Spend Dynamics

For emails coming from do-not-reply@spenddynamics.com:

BMO Spend Dynamics is an application used by the university for travel and expense reporting. Please discuss with your department head about whether or not you should be receiving this.
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Esports

For emails coming from EA@e.ea.com:

The Esports program may have more information on whether or not this email you received is related to administration of their program. Visit esports.umd.edu and email esports@umd.edu. If an EA account was created for you in error, the Customer Care team at EA can provide information and support with investigating and offering steps to resolution.
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Healix Travel Oracle

For emails from DoNotReply@healix.com, HIHdirect@healix.com, internationalhealthcare@healix.com, or gsoc@healix.com:

The Healix app is a service provided through the travel team.
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Kuali

For emails from no-reply@mail.kualibuild.com:

Kuali Research is the electronic research administration system used at the University of Maryland. If you have never logged in or completed a task for Kuali, kr-help@umd.edu is the support contact on ORA's Kuali website.
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Lenel - Blue Diamond

For first-time recipients of emails from lenel@umd.edu:

This is the enrollment email to set up the Blue Diamond app that allows access to certain smartphone-enabled doors on campus. If you were expecting access to a room that has one of these readers, you are safe to go ahead and follow the instructions. For any other questions, bss@umpd.umd.edu can assist.
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Retirement At Work

For emails coming from do_not_reply@e.retirementatwork.org:

TIAA, Fidelity and MSRP/Nationwide are retirement plan providers used by the University System of Maryland. Users signed up for Supplemental Retirement Accounts as an employee benefit should log in through their provider portal directly. For benefits-specific questions, users can visit the UHR webpage on retirement.
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SciShield Training

For emails from support@scishield.com:

The Department of Environmental Safety, Sustainability and Risk (ESSR) uses SciShield (formerly BioRAFT) for training. Learn more about SciShield and access the login portal.
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Sexual Assault Prevention Training

For emails coming from administrator <STRING OF LETTERS AND CHARACTERS>@safecolleges.com:

The Office of Civil Rights & Sexual Misconduct ("OCRSM") uses Vector Solutions for training. Learn more about OCRSM's online training courses.. OCRSM can answer questions regarding any required training. For support with assigned training, you can reach out to itaccessibility@umd.edu or wellnesstraining@umd.edu.
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Workday - UMD

For emails coming from umd@myworkday.com:

This is related to activity in Workday that may be assigned to you. To view Workday tasks or notifications, users can log into Workday via workday.umd.edu. For support with using Workday, visit elevate.umd.edu and reach out to the Workday team.
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Workday - State of Maryland

For emails coming from noreply@onelogin.com:

This is the SPS/Workday system affiliated with the state of Maryland. This portal is used to manage your state benefits. For support with login or setup of SPS Workday through the State of Maryland, please reach out to someone on your team for or refer to this Reference Guide for SPS Workday Login PDF.
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UMD eBill

For emails from noreply@nelnet.net:

This communication comes from a system used to process student payments. For assistance regarding your bill or account status, contact billtalk@umd.edu or 301-314-9000.
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