ChatGPT Enterprise
ChatGPT Enterprise at the University of Maryland empowers our faculty, staff, and students with the most advanced AI technology available from OpenAI. It offers significant advantages over ChatGPT Plus, including unlimited, high-speed access to the latest services, enterprise-grade security, up to twice the speed, and no usage limits. This ensures all data is fully encrypted and protected while delivering faster response times and priority access to new features. Whether you’re analyzing complex datasets, generating content, or optimizing workflows, ChatGPT Enterprise at UMD is designed to help our community excel in an increasingly digital world.
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Benefits of ChatGPT Enterprise
ChatGPT Enterprise offers enterprise-grade security and privacy, plus unlimited access to the most powerful version of ChatGPT. ChatGPT Enterprise features overview:
- Enhanced Security and Privacy
- Unlimited access to the new GPT-4
- Higher-speed performance
- Advanced data analysis and analytics
- Higher token limit for longer inputs, files, or follow-ups
- Shareable custom chat templates to collaborate and build workflows
- Free credits are available for using their API to extend OpenAI into a custom solution
Additional details are provided below.
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Usage of @umd.edu email address
@umd.edu email addresses can only be used with ChatGPT Enterprise. Personal purchases of ChatGPT Plus, Teams, or Pro must use non-university email addresses.
To protect university data and comply with UMD's Acceptable Use Policy, community members must only use @umd.edu email accounts for university business. ChatGPT Enterprise ensures no training on your business data or conversations, while Plus, Teams, and Pro may use data for model training purposes. For ChatGPT Plus, Pro, or Teams purchased for individual use with a personal credit card, use a personal email account to sign up.
Other advantages of ChatGPT Enterprise including Enhanced Security and Privacy, Performance and Access, and Management and Customization are listed in the Advantages of ChatGPT Enterprise section below.
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Account management
Email address restriction: OpenAI does not allow email address changes once an account is created.
Accidental personal accounts: If you created a personal account with @umd.edu, you can either:
- Cancel the account and create a new one with a non-university email address
- Request a ChatGPT Enterprise license and migrate according to migration rules
Compliance reviews: The university periodically reviews @umd.edu accounts to ensure proper Enterprise usage. Non-Enterprise accounts will be transitioned to Enterprise or canceled based on user preference.
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Request an account
To request a ChatGPT Enterprise account, please complete the ChatGPT Enterprise Service Now Request form.
NOTE: If you need to use the API, please refer to our knowledge article, Use the API for Chat GPT. Using the API does not require filling out the ServiceNow form or purchasing a monthly license.
Login
Use your university email address in the main email login box at ChatGPT. You will be redirected to CAS to log in or choose UMD SSO.
Provisioning
Software licensing will provision the license.
Billing
Software licensing will transfer funds from the Driver Worktag billing account at the end of the month. They will bill your account $30 dollars per month per user.
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Migrate data from Plus/Team to ChatGPT Enterprise
NOTE: If you have issued API keys with Teams/Plus, they should be re-issued before migration.
- Accept the ChatGPT Enterprise Invitation.
- Log in to your current account.
- Click on the UMD symbol in the top right to navigate to your Profile menu.
- Click Settings.
- Click Data Controls.
- Click Merge data from your personal workspace.
- This will initiate the migration process, moving all your existing chat history, GPTs, and other data to the Enterprise workspace.
- Follow the prompts to confirm the migration.
NOTE:
- This process is irreversible
- At this time, merging data from a Team collaboration workspace to our Enterprise workspace is impossible. See the bottom of this help article. The team workspace will continue to exist separately and be accessible after your @umd.edu accounts are moved to Enterprise if you continue paying for them separately. GPTs created in the team workspace must be manually moved to the enterprise workspace.
- Your personal workspace, including plugins and custom instructions, will be deleted.
- If you have a Plus subscription, it will be automatically canceled, and you will receive a refund for the remaining subscription period.
- If you have a Teams workspace, it will not be canceled, and you will continue to be billed for it until you manually cancel it.
- Mobile subscriptions need to be canceled manually.
- If you lose access to your Enterprise workspace, you will lose access to all the migrated data. You will be redirected to a new personal workspace without existing data.
- Suppose a user with an existing API account migrates to an Enterprise account. In that case, user API keys issued under their original API account will be accessible by logging into the enterprise account and switching to their personal account.
- All credits will remain available and accessible when switching to a personal account.
- These API keys are not transferable to the enterprise account. You can and should create new project API keys in your project’s enterprise organization once you have used up credits on your previously issued personal API keys.
- Check out our API documentation for instructions on requesting an API project key.
- Transferring conversations from a personal account to an enterprise account is possible using the method listed here.
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Advantages of ChatGPT Enterprise
- Enhanced Security and Privacy
- Enterprise-grade security Includes SOC2 compliance and encryption of all conversations in transit and at rest.
- Data Privacy: No training on your business data or conversations.
- Unlimited Access to GPT-4
- Higher-Speed Access: Faster and more capable than GPT-3.5.
- Unlimited Usage: No restrictions on the number of queries.
- Advanced-Data Analysis
- Complex Data Handling: Improved capabilities for analyzing complex data sets.
- Customization Options
- Custom GPT Models: Tailor GPT models to specific business needs.
- Administrative Controls
- Robust Management: Features include domain verification, Single Sign-On (SSO), SCIM, and usage insights.
- Scalability: Easier management of large-scale deployments.
- Higher Message Limits
- Substantially Increased Limits: Compared to Plus and Team versions, allowing for more extensive use.
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UMD settings for ChatGPT Enterprise
The following settings are configured on our UMD ChatGPT Enterprise Instance.
- Sharing: Chats can be shared with other members of the UMD ChatGPT Workspace.
- Memory: Members can enable memory for ChatGPT to remember details.
- Retention Policy: Chats will be retained infinitely unless you delete them; they will no longer be deleted automatically after a certain time frame.
- Connected Apps: Users can connect apps for seamless uploading of files into their conversations. Apps that can be connected include:
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Cancel an account
Send the request to software-licensing@umd.edu to create a Service Now ticket. Include the directory IDs of the people who will be removed. The request can come from the original license requestor or the person holding the license.
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Resources
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