ServiceNow's Catalog Builder is a delegated tool that allows non-admins to create or edit catalog items using a visual and guided experience along with specified restrictions.

Access to Catalog Builder can be requested by creating an incident with the short description Grant Access to ServiceNow Catalog Builder. Please include the following information:

• The department that would like access.
• The users that will need access and whether they already have a ServiceNow license.
• The type of items you plan on building.

This incident will be used to review the request and ask any clarifying question.