Issue
I am attempting to use Google Takeout to transfer account contents from my TERPmail to my personal Gmail account.
After I select Start Transfer, I'm getting an error message saying Transfer Your Content is only available to authorized G Suite for Education Accounts. Please contact your administrator, or sign in with another Google Account.
Environment
Resolution
- Use a private or incognito window to access the Transfer your content article.
- Sign in with your TERPmail account credentials.
- Follow the steps to transfer your content.
Cause
More than one Google account is signed in to the web browser, and Google Takeout is using the wrong account to start the transfer.