Remove two-step verification for @umd.edu Microsoft account


Issue

I lost access to my device with two-step verification for my @umd.edu Microsoft account. This is separate from my main university Duo multi-factor authentication (MFA).

Environment

Azure.

Resolution

Contact the IT Service Desk at itsupport@umd.edu to request removal of two-step verification from your @umd.edu Microsoft.

Cause

Added the Authentication app sign-in method to my Microsoft account.