An upcoming change to GlobalProtect will begin having users log into GlobalProtect with the system default browser instead of using the GlobalProtect embedded browser. The new steps to log in are:
- Click Connect in GlobalProtect. Your computer's default browser will open automatically and display the CAS login screen. You can then enter your username and password in CAS.
- Your computer's default browser will display a popup dialog asking you to open GlobalProtect. Check the box next to Always allow access.umd.edu and then click the Open GlobalProtect button.
NOTE: You only need to check the box once, and you will not see this popup again the next time you need to connect to GlobalProtect.
- If an embedded web browser opens, click X in the top right to close the window.
- GlobalProtect will successfully connect. If there are any issues contact the IT Service Desk.