I can't connect to mydevices.umd.edu/guest


Issue

When I try to access mydevices.umd.edu/guest to log in and register a device, I get a 403 error or the page never loads. 

Environment

Wireless Internet Networking.

Resolution

Install and Connect to GlobalProtect Virtual Private Network (VPN).

Cause

The website can only be accessed from a UMD network so those attempting to login must either be on campus or connected to the campus VPN.