Webex disconnecting or prompting that phone services are not connected.

Webex.

Reset the Webex application by doing the following:

1. Disconnect from GlobalProtect VPN.
2. In Webex for Windows, click your profile picture or your initials in the upper left corner. A menu will appear.
3. Select Help and then Health Checker. The Health Checker window will appear. On Webex for Mac, you'll select from the Help menu bar menu.
4. Select Reset next to Database status at the bottom of the window. A confirmation window will appear.
5. Select Yes to clear your Webex database and restart Webex.
6. Select Sign in and enter your @umd.edu email address. You will be directed to the Central Authentication Service (CAS) to authenticate.
7. Reconnect to GlobalProtect VPN.