Microphone not working on Remote Desktop


Issue

The microphone doesn't appear to work on my Remote Desktop Connection

Environment

Remote Desktop Connection

Resolution

Ensure that recording is enabled in the Options of the Remote Desktop Connection prior to connecting.

If you have saved the connection as a shortcut on your desktop, right click the icon and select Edit

  • Prior to selecting Connect click Show Options
    ""
  • Select the Local Resources tab
    ""
  • In the Remote audio section, select the button labeled Settings...
    ""
  • In the Remote audio recording section, select the option Record from this computer
    ""

Cause

Audio recording is not enabled in settings prior to connecting to remote environment.