UMD G Suite Account Does Not Exist for Retiree When Creating an Affiliate Appointment


Issue

I tried to create a retiree affiliate appointment but I received the following message, "The following errors were encountered while processing this data:
Error: UMD G Suite Account does not exist for:"

Environment

PHR Affiliate module

Identity Tools 

Resolution

Contact the Service Desk to have the Retiree's account updated.

Cause

A suspended UMD email will show up as non-existent if entered as the forwarding address for a retiree's affiliate appointment.