Add members to a ServiceNow group


Environment

Use Grouper (grouper.umd.edu) to add members to an Ownership Group in ServiceNow.

Resolution

  1. Go to https://grouper.umd.edu/ and log in.
  2. Select the dropdown on the right of the Create New Group button. 
  3. Select Add members to group.
    • You must have the UPDATE or ADMIN privileges for the group.
      Screenshot of the Add members to group button.
  4. Complete the form and select the Submit button.
  5. Log out of ServiceNow and log back into ServiceNow for the update to work.

NOTE: Access to this service requires a GlobalProtect VPN connection when off-campus.