Unable to open documents with Google Drive


Issue

A new tab opens but a blank web page is displayed when attempting to open the document.

Environment

Resolution

  1. Remove the Office Editing for Docs, Sheets & Slides Chrome extension.
  2. Refresh Google Drive.
  3. Open the document again. 

Cause

The new tab’s URL displayed the Office Editing for Docs, Sheets & Slides extension. The extension was attempting to display the document but wasn't working correctly.