Resolution
- Go to the Lucidchart License Request in the IT Support Service Catalog.
- If you have not logged into UMD SSO, you will be redirected to the Central Authentication Service (CAS) screen. Log in with your university Directory ID and password.
- Verify that the Requested For field is correct.
- Add a note in the last field explaining why you need Lucidchart.
- Click the Submit button.