Virtual Workspace provides University of Maryland students, staff and faculty with a windows virtual desktop that includes a suite of software applications available for university work. The service allows you to access programs that may not be available on your desktop or laptop computer.
These virtual desktops are available through a variety of methods and devices after logging in with your university credentials. From the desktop, you can access, work on and save files from cloud-based storage such as Box and Google. You can also manage and edit files on your local computer.
Each user is provided with 15GB of profile storage space for saving personal files and settings. Using this space for saving personal files is not recommended. The user profile should be considered temporary storage. Examples of locations that are automatically saved to the user profile are your Documents, Downloads, and Photos folders. Basic configuration settings that are stored in a user’s profile will also persist between uses. If you do not log into the Virtual Workspace service at least once every 150 days (or approximately every 5 months), this temporary storage will be automatically deleted. At that time, any files and settings that are still saved to these temporary locations will be lost. It will not be possible to recover these files after the 150 day retention period.
If you need to permanently save important files or want to make your files available from other locations, DIT strongly encourages the use of Kumo. Users can configure Kumo to map department-provided storage, Google Drive, Box, and some other cloud storage services. These storage locations appear as drives in Windows. Visit the Kumo setup page to learn more about how to configure and to use some of these services from within Virtual Workspace.
Virtual Workspace is a service provided broadly to the campus community and resources are evenly shared between users. To ensure a consistent experience, idle sessions will automatically disconnect after 15 minutes of inactivity. Inactivity means that no mouse or keyboard input has been detected in the session for a period of 15 minutes.
Disconnecting the session does not immediately log you off of your session on the remote system, close any running applications, or stop any running processes that you may have open. If you have been disconnected, you may reconnect to Virtual Workspace at any time within 1 hour after being disconnected to resume your session and pick up where you left off. If you do not reconnect to your session within 1 hour, you will be logged off, all running processes stopped, open applications closed, and unsaved file changes may be lost.
IT Compliance has performed a security evaluation on the UMD Virtual Workspace environment. Based on the results of the security evaluation, it was determined that the UMD Virtual Workspace has the appropriate security controls in place to safely and securely store and process UMD data with a risk level up to High (Level 3) as defined by the IT-2 University of Maryland’s Data Classification Standard.
Please keep in mind that you may use the UMD Virtual Workspace to connect to services that are approved at a different/lower classification. You should only process and store data appropriate to the service you are working with. For a list of third-party vendors that have been reviewed by IT Compliance, see Software Approved by DIT Security.
The virtual workspace contains remote applications and desktops for several groups, including a UMD desktop that's available to all faculty, staff, and enrolled students. See our article Software Available in the UMD Virtual Workspace for detailed information.
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Your desktop or app will launch. For more information, read Connect with the Windows Desktop client.
Your desktop or app will launch. For more information, read Connect with the macOS client.
It is recommended to use one of the available desktop or mobile client to connect rather than the web portal. The web portal allows you quick access with limited features.
Your desktop or app will launch. For more information, read the Microsoft documentation.
Your desktop or app will launch. For more information, read Connect with the Android client.
You can use the Remote Desktop client for Android to work with Windows apps and desktops directly from your Chromebook that supports the Google Play Store. The Android client supports Chromebooks with ChromeOS 53 and later. Learn more about Android applications on Chrome here.
Users connecting from Chromebooks running older operating systems or which do not support Android applications should connect with the web portal.
Your desktop or app will launch. For more information, read Connect with the iOS client.
See our troubleshooting article for specific troubleshooting information.