Environment

• Directory ID
• Office of Registrar
• Testudo

Description of issue

I want access to my Directory ID so that I can get my transcript. 

Underlying cause

Incorrect Social Security number on file and customer cannot get into account.

Solution

The Registrar can process changes to names and Social Security numbers. Visit the Registrar's page on name and Social Security changes for complete instructions.

After your Social Security number is updated, you can request your transcript.