Email Access and Auto-Reply Message for Deceased Employees


Access to deceased employee email account

In the event of the untimely passing of a UMD faculty or staff member, DIT can provide the following access to the deceased employee's UMD email account.;

DIT can only provide this access while the account is active in the Student Information System (SIS) and/or Payroll Human Resources (PHR) system. When an account has been deactivated and removed from SIS/PHR, delegated access will be removed as well. 

Auto-reply message for deceased employee

DIT also recommends that custodians of the deceased employee's email account construct an auto-reply message to inform correspondents of the situation. A sample auto-reply message is provided below:

It is with great sadness that we inform you _____________, died on __________(date). More information can be found at: __________ [if a university death announcement was published]. If you would like to have your email handled by another staff or faculty member for a response, please forward your message to __________ at _______________. If your message is of a personal nature, please contact ________ via ___________ Thank you.

Support services

Need assistance with accessing a deceased employee email account? Contact the Service Desk

Need assistance with questions on policy and procedure regarding deceased employees? Contact the University Human Resources office.