Use a Verified Phone to Reset a Directory ID Passphrase
Use a recovery phone to reset your Directory ID passphrse. For more information, see Add a Verified Phone for Directory ID Passphrase Resets.
- Go to Single Sign On page and click Login to Single Sign-on.
- Click Forgot your passphrase?.
- Enter your Directory ID, then click submit.
- Click Submit.
- Click Request Verification Passcode for a passcode to be sent to your cell phone.
- Enter the verification code that you should receive by text message, and click Confirm.
- Enter a new passphrase in both fields and click Update Passphrase.