Cisco Web Assistant allows you to record up to six personal greetings. You can enable as many greetings as you want, and you can specify how long you want a greeting enabled.
When enabled, a greeting may override other enabled greetings.
| Greeting | Recommended Use | Overrides |
|---|---|---|
| Alternate | Use to play during a specific time period when you want to indicate special circumstances, such as when you are on vacation | Overrides all other greetings |
| Busy | Use to indicate when you are on the phone | Overrides standard, closed, and internal greetings when your phone is busy |
| Internal | Use to provide information that coworkers need to know | Overrides standard and off-hours greeting; only plays to callers in your organization when you do not answer the phone |
| Closed | Use during non-business hours (specified by phone administrator) | Overrides standard greeting during non-business hours |
| Standard | Plays during business hours (specified by phone administrator) | Cannot be disabled |
| Holiday | Use to play during a holiday | Overrides standard greeting during non-business hours |