The Respondus LockDown Browser is a custom browser that locks down the testing environment in ELMS-Canvas. When students use the LockDown Browser to access a quiz, they are unable to print, copy, visit other websites, access other applications, or close a quiz until it is submitted for grading. ELMS-Canvas quizzes created for use with LockDown Browser cannot be accessed with standard browsers.
Usually, the LockDown Browser is used in proctored environments, for example, computer labs where the application has been installed or in BYOD (bring your own device) environments where student test-takers can be observed by on-site instructors. The resource cannot detect student uses of resources not located on the devices on which the test is being taken, nor can it verify student identity or determine if students are receiving verbal or written input from others.
Students can download the LockDown Browser software to their local computer from the following links.
The passcode for installation is: ZR928403891-226914655.
Note: LockDown Browser does not work with the Linux operating system. Nor can it be used when a virtual machine (VM host applications, Windows emulators or other virtualization tools) are detected on the user's computer. Anti-virus software may also result in a usage error. Shutting down the anti-virus software temporarily while using LockDown Browser may help.
The LockDown Browser offers advanced settings for instructors that enable them to permit student use of an iPad for test taking, use of screen reader programs, and the display of a calculator or print function. In addition, Respondus released a beta version of a Chromebook extension for LockDown Browser in early 2021. Instructors must allow the use of LockDown Browser for Chromebook on a per exam basis via Advanced Settings (see below).
Instructors manage ELMS-Canvas quizzes (assign Lockdown Browser (LDB) requirements) from the LDB dashboard. To access the dashboard you must first move the LDB tool to the course menu. The link will only be visible to instructors and TAs (students will continue to access quizzes via the Quizzes link).
In Canvas quiz settings, instructors have the option to allow students to view their quiz results one time after they complete the quiz. However, when Lockdown Browser is applied to a quiz, students cannot see their quiz answers, only their score. Even if the quiz deadline passes, the quiz availability deadline passes, or Lockdown Browser is removed after the deadline, students still cannot see their results.
Enabling the setting View Results Only Once After Each Attempt is an identified Canvas issue. Unfortunately, this is not something Respondus can fix. The following workarounds are recommended.
Students sometimes encounter an error message when they try to access a LockDown Browser quiz that states: There is a problem with the LockDown Browser settings for this exam. The instructor needs to use the Lockdown Browser Dashboard to enable the settings for the exam.
This error most often occurs when a course is copied from one term to another or a quiz is migrated from an old course and the instructor does not open the LDB Dashboard before students begin taking a quiz. By opening the LDB Dashboard before the first quiz is accessed by students, the instructor can use a Fix it tool to correct errors with the quiz deployment that copying can cause.