The IT Service Desk provides support to faculty, staff, and students. To report a problem, we encourage you to send an email to itsupport@umd.edu or Report an Issue with the Service Desk.
NOTE: For DIT's 2025 Winter session hours, see the Winter Session 2025 Service Modifications page.
Telephone support hours: Monday-Thursday 8 a.m.-10 p.m., Friday 8 a.m.-6 p.m., Weekend 12 p.m.-4:00 p.m.
Live Chat and email hours: Monday-Thursday 8 a.m.-10 p.m., Friday 8 a.m.-6 p.m., Weekend 12 p.m.-4:00 p.m.
Located on the ground floor of the Patuxent Building (PTX), room 0100.
Monday-Friday, 8:30 a.m.- 5 p.m.
Telephone support hours: Monday-Thursday 8 a.m.-10 p.m., Friday 8 a.m.-6 p.m.
Monday-Thursday 7:30 a.m.-10 p.m., Friday 7:30 a.m.-5 p.m.